As a loyal Datacolor customer, your continued satisfaction in the use of our Spyder products is our primary focus in customer support. With the ever changing operating systems and compatibility issues that arise from system upgrades, we are committed to provide our customers with the necessary support required to continue using our proven color management tools.
So if you have a Spyder product and want to upgrade to the new MacÂ® OS X Lion (v 10.7) operating system, Datacolor will update your software to allow you to use your device with this new AppleÂ® OS.
Until the new versions are available there are a few things you can do by yourself to use the current version of the software and perform your calibration:
If you are running MacOS in an Asian language, there is a general problem which will force an error directly when you start the software. To avoid this, simply change the language of MacOS in the System Preferences to any non-asian language (e.g. english, french, german), launch the Spyder3 software, perform your calibration and set it back to the original language.
Beside this, we have listed all know issues and workarounds
on our website.
If you have any questions, please contact our
customer support center for help.