Downloads

If a problem with your Datacolor product occurs, it’s always recommended that you upgrade to the latest version of the software. So view and download the latest updates for Datacolor’s color management software.

Knowledgebase

Have a problem or question? Check out our list of Frequently Asked Questions to see if your issue has been addressed already.

Support and Technical Information

Learn more about color management with our “Short Guides“ and with our “Tutorial Videos“. If you want deeper information in color management our webinars will be interesting for you.

Contact Customer Support

If you can’t find a solution to your problems in the Knowledgebase, you can submit a ticket to Customer Support.

Magic Ticket: Paid Premium Support

One of our expert trainers will call or email you to set up a one-on-one online training that’s convenient for you. They will customize the training to your needs, industry and tools you’d like to discuss. Online sharing tools and video chat will be used to maximize your time together.

OSX Lion Support

We have setup a special support page that addresses problems with OSX Lion and help you to use your existing Datacolor product.

Magic Ticket Support

Datacolor is committed to providing you with the support you need. We provide numerous options to help you stay productive and get the most out of your Datacolor products. You have options from self-service online support to one on one expert help with a live person.

Our Color Management Experts can help you:

• Leverage the full potential of our color management technology
• With calibration support to workflow questions
• Fully understand how to create & integration RAW calibration, display calibration & printer profiling
• Learn the ins and outs of color management and get predictable color from shoot to print
• Use Spyder tools with Adobe and other color managed software applications
• Learn Color Management and the science behind it

	Getting Started Self Service Online Support Installing your software should be simple and straightforward but if you do experience any issues and you need assistance, we’re here to help. Datacolor offers an extensive Frequently Asked Question database, video training and free online support through submitting a support ticket here.
	Magic Ticket – Gold – $99 This Magic ticket is good for one hour of personal support. One of our expert trainers will call or email you to set up a one-on-one online training that’s convenient for you. They will customize the training to your needs, industry and tools you’d like to discuss. Online sharing tools and video chat will be used to maximize your time together in this one hour session. Available in English, German & French.
	Magic Ticket – Platinum – $199 This Magic ticket is good for 3 one hour sessions of personal support. One of our expert trainers will call or email you to set up a one-on-one online training that’s convenient for you. They will customize the training to your needs, industry and tools you’d like to discuss. Online sharing tools and video chat will be used to maximize your time together in this one hour session. The remaining 2 sessions can be used all at once or separately throughout the year. The sessions expire after 1 year’s time. Available in English, German & French.